The Social Compact of Markem

Owners and Workers of Keene Industry

Owner-Worker Relationship at Markem

Joe Baute is a classic American success story. He grew up on farm in Rhode Island, living in a modest working class family. Through hard work and honest effort he made his way to Dartmouth College, the same college that his eventual boss Dave Putnam. He also fought in WWII and the Korean War. Through his childhood, education and experience of war, he became obsessed with always asking questions about how he can be better. He had an innate curiosity for innovation. He brought this attitude of always bettering himself to Markem. They went through rapid innovation while he was there, including the transition to digital inkjet printing.

How did he help create this atmosphere? Markem was a small company. He made sure that everyone there felt like they were doing something important and that they were valued. It felt like a family for a lot of folks. There was certain values being promoted. Always work on getting better, putting the customer first and working together. Workers appreciated this environment. They enjoyed working at Markem and had a respect for the Putnams and Joe Baute. Joe Baute helped build this culture and it continued after he retired in 1993.

Mario Sica can attest to this environment. He started at Markem in 1995. He is the epitome of what Joe Baute valued as a worker. He cared about quality and the customer over everything else. He was loyal to the company and worked his butt off. He shows how Joe created a company that was built for success because the workers wanted to succeed. This came with consequences. Mario worked 14 and 16 hour days. He did this without asking for anything in return. He worked so hard that he ended up being told he had to retire due to his los of eye sight. This loyalty and demand to be better took a toll on the workers.

About Me

My name is Jackson Brannen, I am a sophomore at Keene State College. I am studying history and secondary education. I run cross country and track for KSC. I really like basketball and politics. This project was a chance for me to examine the owner-worker relationship at industrial plants in my community. I enjoyed interviewing both a CEO (Joe Baute) and a working class engineer (Mario Sica). My classmate Chloe Labrie was a great partner for this project. You can check out her website here.